This Privacy Policy explains how MK Freight Solutions may collect, use, protect, and disclose information when you visit our website, submit a transportation inquiry, communicate with us, or use our services.
MK Freight Solutions respects the privacy of our website visitors, customers, carriers, business contacts, and other individuals who communicate with us. This Privacy Policy describes our general practices concerning personal information collected through mkfreightsolutions.site and related business communications.
We may collect information that you provide directly to us, information generated when you interact with our website, and information reasonably necessary to coordinate transportation, carrier relationships, business communications, or customer support.
Depending on how you interact with MK Freight Solutions, the information collected may include:
When you submit a contact form, quote request, carrier packet, or other website form, we may collect the information you enter.
This may include your:
To assist with vehicle transportation inquiries, we may collect shipment-related information such as:
This information may be used to evaluate and coordinate transportation requirements with independent motor carriers or other parties involved in a shipment.
When you use our website, certain technical information may be collected automatically through hosting services, analytics tools, security systems, cookies, or similar technologies.
This information may include:
Our website may use cookies or similar technologies to support website functionality, remember preferences, improve security, understand website usage, and improve the visitor experience.
You may be able to control cookies through your browser settings. Blocking certain cookies may affect how some website features operate.
MK Freight Solutions may use collected information for purposes such as:
MK Freight Solutions operates as an auto transportation brokerage. Information related to a shipment may be used or shared as reasonably necessary to coordinate transportation with independent motor carriers and other parties involved in pickup or delivery.
Important: Physical transportation services are performed by independent motor carriers. Information may be shared with an appropriate motor carrier when necessary to coordinate a requested shipment.
We may use the contact information you provide to communicate with you regarding inquiries, transportation requests, quotes, account or carrier matters, customer support, shipment coordination, and other business-related communications.
Communications may occur by telephone, email, or SMS when appropriate and when permitted by applicable law and your communication preferences.
If you separately and affirmatively opt in to SMS communications, MK Freight Solutions may send text messages relating to the purpose described in the applicable consent disclosure.
Depending on the context of your opt-in, SMS messages may include:
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to receive SMS messages is not a condition of purchase or a condition of doing business with MK Freight Solutions.
We take additional care with mobile phone information and SMS consent records.
Mobile information, including phone numbers and SMS opt-in or consent data, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Mobile information may be shared with vendors or service providers only when reasonably necessary to provide messaging infrastructure, communication services, customer support, fraud prevention, security, compliance services, or other functions supporting our services.
Such service providers are expected to handle information only for appropriate service-related purposes and subject to applicable privacy and contractual obligations.
SMS consent is collected separately where presented and is not inferred merely because a person submits a phone number through our website.
MK Freight Solutions does not sell personal information for unrelated third-party marketing purposes.
We may disclose information where reasonably necessary to:
We may use third-party providers to support website hosting, form processing, communications, email, SMS delivery, analytics, security, data storage, customer support, or other business operations.
These providers may have access to information only to the extent reasonably necessary to perform services on our behalf.
We may retain information for as long as reasonably necessary for transportation coordination, business operations, customer support, recordkeeping, legal compliance, dispute resolution, fraud prevention, or other legitimate business purposes.
Retention periods may vary depending on the type of information and the reason it was collected.
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure.
Depending on the nature of your interaction with us, you may contact MK Freight Solutions to update certain information or change communication preferences.
If you have opted in to SMS communications, you may reply STOP to an applicable text message to unsubscribe.
Reply HELP to an applicable SMS message for assistance, or contact us using the information below.
You may contact us regarding your email communication preferences using the contact information listed in this Privacy Policy.
Our website may contain links to websites or services operated by third parties. MK Freight Solutions is not responsible for the privacy practices, content, or security of websites that we do not control.
We encourage you to review the privacy policies of any third-party website or service you choose to use.
Our website and transportation brokerage services are not directed to children under the age of 13, and we do not knowingly seek to collect personal information from children under 13.
If we become aware that information from a child under 13 has been collected inappropriately, we may take reasonable steps to delete it.
MK Freight Solutions may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, technologies, or legal requirements.
When this policy is updated, the revised version may be posted on this page with an updated effective date.
If you have questions about this Privacy Policy, our information practices, or communication preferences, you may contact us using the information below.